COVID-19: Governor Baker, Secretary Sudders Announce Major Financial Support For Community Residential Providers

Today (April 27), Governor Baker and Secretary Sudders announced major financial support for community residential providers in health and human services. Our community was recognized as well with additional 15% funding for the months of May and June beyond the existing support. We appreciate the administration’s continued responsiveness to our community in the midst of this crisis.

The additional funding must go to four key areas that agencies have been focused on since March:

  • Staffing costs – whether premiums paid as staff work in quarantine, overtime, extended staffing schedules to minimize virus spread and relief agency costs
  • Infection control – such as deep cleaning, removal of garbage daily and other housekeeping
  • Personal Protective Equipment (PPE) – including gloves, masks (shields when needed), gowns, etc., and
  • Alternative housing for staff or residents – staff to not have to go home to family if working in quarantined house, and residents who may need to recover in alternative settings to avoid virus spread

Most agencies in our field already were on a spending trend much higher than reimbursements. EOHHS recognized this reality after reviewing several templates from disability and human service agencies.

We appreciate all of you who participated in our email/phone ask over the last week. It emphasized the urgent need for action, with over 6,000 letters sent to the legislature and Leadership.

Thank you to the Collaborative (trade associations) for its work on this key issue, including ADDP, our field’s trade. The legislature continues to communicate regularly with the Administration. We appreciate Speaker DeLeo and Senate President Spilka’s continued leadership.

The impact of the virus is wide and deep. Your  advocacy helps decisionmakers prioritize among many different needs. Thank you, and thank you to Governor Baker!


  1. Thank you for all the hard work you do to fight for the health and safety of us all. Although we are well aware of the risks associated with our field before we choose it, the recognition is always appreciated.

  2. I was one of the people that called Governor Baker’s office and sent an email asking for increased funding. This is wonderful news.

    My daughter is a resident of Highland House, and I would like some of this money to be used to deep clean the house since at least one of the staff tested positive for the virus.


  4. Our son is a resident with the CRC. Thank you Gov Baker and everyone that made this happen. The staff are fantastic and deserve this wonderful news.

  5. I advocated with my legislators and Governor. I sent a personal thank you to Governor Baker for supporting our Diect Care Support Staff with Hazzard pay and supports to thank them for their continuous attention and kindness for our individuals everyday. Especially at this difficult and unusual time.

  6. Dear Governor Baker,
    Thanks for all that you are doing to protect us.
    I have a request. During your daily news casts, would you please repeat the questions asked to you by your audience. We cannot hear them.
    Thank you.

  7. Susan M MacDougall

    Thank you Governor Baker, Secretary Sudders, and the ARC for your tremendous support of group homes. Our adult son is being cared for by Northeast Residential. They have been doing an outstanding job. We are forever grateful.

  8. Ruthie Liberman & Danny Watt

    Thank you so much for your advocacy leading to this critical increased support. My family is so grateful to the ARC of Mass of the Guild for Human Services

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