Share Your Personal Experience Navigating MassHealth Prior Approval or Appeal Process

We want to hear from you! As part of an internal assessment with HMA, The Arc hopes to gather insight based upon your personal and/or family experience navigating the prior approval or appeal process for eligible MassHealth services, including:

  • Nursing
  • Home health
  • Durable Medical Equipment (DME)
  • Adult Day Health (ADH)
  • Personal care attendant (PCA)
  • Adult foster care (AFC)

Please complete the following survey, to share personal or family experiences with the prior approval process, from July 2018 through now. The deadline for this survey is Tuesday, August 31.

Complete Survey

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