Operation House Call

Operation House Call (OHC) teaches students in medical, nursing, and allied health professional schools the essential skills and mindsets to enhance the health care of persons with autism and other intellectual and developmental disabilities (IDD). Offered by The Arc of Massachusetts, OHC turns to families, parents and individual self-advocates as educators in a health care field that seldom focuses on more than making a diagnosis. It is a rare and important training opportunity. Through OHC, students begin to build confidence and interest in working with individuals with IDD, including autism, and their families.

Operation House Call has been a popular and valued course since 1991, initiated by two professors of medicine at Boston University, including a pediatric neurologist whose brother has autism. In 2011, The Arc of Mass began OHC at Tufts University School of Medicine and the Simmons University School of Sciences and Health Professions. Since then, we have added Yale School of Nursing, UMass Chan Medical School, UMass Tan Chingfen Graduate School of Nursing, and Harvard Medical School, totaling four medical schools and three graduate nursing schools.

The Arc is grateful to our network of volunteer families. They provide the opportunity for students to have experiential learning through home visits. In Massachusetts, OHC now has more than 250 (and growing) volunteer families teaching over 1,200 medical professionals every year. In 2023, the Arc helped pass legislation that codifies OHC into law, allowing schools to be certified for incorporating the full 6-hour OHC program into their curriculum.

OHC By the Numbers

1200

Students Trained Each Year

250+

Volunteer Families

7

Major Medical and Nursing Schools

10

Part-Time Team Members

Five Key Components of OHC

ORIENTATION CLASS

An orientation class taught by two parents Instructors and a co-teacher who is an individual with IDD.

COURSE WEBSITE

A course website with articles, community resources, videos, and a private online discussion forum for each class of students.

HOME VISIT

A 1-2 hour home visit to a volunteer host family with a student partner.

REFLECTION

A short, required essay inside the online forum where each student shares his or her home visit learning.

FEEDBACK

Feedback from a parent instructor for each student reflection, and support and further resources from the teaching team in the shared class forum.

OHC Partner Schools

OHC Student Testimonials

Support OHC

All of the participating schools provide funding toward Operation House Call (OHC). But The Arc of Massachusetts requires other support to maintain a viable, effective program – including the generosity of donors like you.

If you would like to make a tax-deductible contribution to Operation House Call, please visit our donation page or send a check to The Arc of Massachusetts at 217 South Street, Waltham, MA 02453. Please include explicit reference to Operation House Call in your donation.

Donate Now

Get Involved with OHC

We always need host family volunteers who have children (including teens and adults) with autism and other intellectual and developmental disabilities; it is a one to two-hour time commitment 1-2 times a year for families within a 30-minute drive of Boston or Worcester. For more information, email Ashley Waring at awaring@arcmass.org.

Contact Us

OHC In Massachusets

Maura Sullivan

OHC Program Director & OHC Parent Instructor
Sullivan@arcmass.org
(781) 891-6270 x113

Ashley Waring

Family Engagement Manager
awaring@arcmass.org

Nancy Gardner

OHC Co-teacher Coordinator
ngardner@arcmass.org

OHC In Connecticut

Susanna Peyton RN MSN

CT OHC Interim Director 2024-2025, Parent Instructor
Peyton@arcmass.org

Michelle Rivelli MD

CT OHC Parent Instructor
rivelli@arcmass.org

Kristina DaCosta

CT OHC Parent Instructor
dacosta@arcmass.org