Operation House Call

Program Overview

Operation House Call (OHC) teaches students in medical, nursing, and allied health professional schools the essential skills and mindsets to enhance the health care of people with autism and other intellectual and developmental disabilities (IDD).

Led by The Arc of Massachusetts, OHC turns to families, parents, and individuals with IDD and autism as educators in a health care field that seldom focuses on more than making a diagnosis. Through OHC, students build confidence and interest in working with individuals with IDD and autism and their families.

Powered by hundreds of volunteer families, OHC educates more than 1,200 medical, nursing, and allied health professional students annually at seven partner schools.

Advancing Inclusive Healthcare

Our mission is to improve health equity for individuals with autism and other intellectual and developmental disabilities. We empower families to teach through lived experience, shaping the skills and mindsets of tomorrow’s healthcare professionals.
Visit Our Website

We understand the power of advocacy. Our network of families and students provides crucial testimony in support of bills that will improve health equity for individuals with IDD and autism.

In 2023, The Arc helped pass legislation that codifies OHC into law. In our partnership with the Massachusetts Department of Public Health (DPH), schools can be certified for incorporating the full 6-hour OHC program into their curriculum.

OHC By the Numbers

1200+

Students Trained Each Year

300+

Volunteer Host Families

7

Major Medical and Nursing Schools

40+

Classes Taught Annually

25+

Co-Teachers with IDD and Autism

Five Key Components of OHC

1

In-Class Curriculum

Our curriculum is delivered in the classroom by two Parent Instructors and at least one Co-Teacher who is an individual with IDD and/or autism.
2

Course Website

operationhousecall.com is actively maintained with curated articles, resources, and videos to further student learning.
3

Home Visit

Students spend about 1-2 hours visiting with a volunteer host family. It is a rare opportunity to meet a family and learn about their experiences outside of a clinical setting.
4

Reflection

In our private online forum, students process their home visit experiences, deepen understanding, and translate observations into meaningful insights about working with individuals and families.
5

Feedback

An OHC Parent Instructor provides thoughtful, constructive feedback to each reflection essay, offering further resources and guidance for student learning.

Our Partner Schools

More partners
coming soon!

“[I learned] more in one afternoon than I could have learned from any textbook. … I feel incredibly fortunate to have been part of OHC, and I know the lessons I learned will follow me throughout my nursing career.” – Yale School of Nursing student, 2025 

Connect with OHC

Support Our Work

Our partner schools provide funding toward OHC, but we require other support to maintain our growing program – including the generosity of donors like you. Please include explicit reference to OHC in your donation.

Donate Now

Get Involved

OHC host families have children (including teens and adults) with IDD and autism. Co-Teachers are individuals with IDD and autism who share about their lives in our didactic classroom sessions. Fill out our Interest Form to learn more about how to get involved!

Volunteer Interest Form

Contact the Team

Our Connecticut and Massachusetts teams would love to hear from you. Please reach out at any time with questions, ideas, or opportunities.

OHC Staff List

OHC in the Media

Recent Program Highlights

Health PolicyNewsOperation House Call
September 16, 2026

Operation House Call Prepares Future Doctors for More Inclusive Care

On Wednesday, September 9, Operation House Call (OHC) brought our lived-experience curriculum to first-year medical students at UMass Chan Medical School. Students learned about health disparities and access barriers, as…
AFAMGovernment AffairsHealth PolicyNewsOperation House Call
August 27, 2026

A Summer of Advancing Health Equity: Operation House Call, Healthcare Standards, IACC Comments, and More

It has been an incredibly busy summer here at The Arc of Massachusetts – and you'd have to look no further than our recent work in the realm of health…
Health PolicyNewsOperation House Call
August 27, 2026

Operation House Call: August 2026 Family of the Month – The Bennett Family

Please meet the Bennett family, who have been a part of the Operation House Call family host network since 2024. Rachel Bennett is the Director of CVI Now at the CVI Center at Perkins…

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