Workforce Crisis: Direct Support Professionals & Front-Line Managers
There is a workforce shortage crisis in Massachusetts for Direct Support Professionals (DSP) and frontline managers. This crisis affects in-home workers for families and individuals with intellectual and developmental disabilities (I/DD) along with the entire human services system of care in the Commonwealth. Solutions to the workforce crisis are critical to ensuring that people with I/DD can live, work, and contribute in their communities.
72% of Massachusetts human service providers report that it has become increasingly more challenging to fill job openings over the past three years.
National 2017 survey of family caregivers reported that 9 out of 10 (92%) caregivers indicated difficulty with finding DSPs.
What Can We Do to End the Workforce Crisis?
What DSPs and Frontline Managers Do
DSP Workforce Challenges and Other Key Factors
IMPORTANT WORKFORCE DOCUMENTS
WORKFORCE INITIATIVE CONTACTS
WORKFORCE INITIATIVE COVERAGE