Fact Sheet: Understanding Chapter 257: Pay Rates for Human Service Providers

Chapter 257 is a Massachusetts law passed in 2008, implemented by the Executive Office of Health and Human Services (EOHHS). It was created to reform how rates are set for human service providers, aiming to make the system fairer and more sustainable. The law focuses on improving transparency, making sure rates reflect the actual cost of services, and supporting the stability of service providers.

The primary goals of Chapter 257 are:

• Fair Funding: Ensure the state sets fair payment rates for human service providers that fully cover the cost of care while meeting quality and safety standards.
• Transparent Process: Ensure a clear, predictable system for setting rates to reduce uncertainty.
• Workforce Support: Fund competitive wages to attract and keep skilled workers.
• Consistency: Use a standard approach for rate setting across all programs.
• Regular Rate Reviews: The law requires rates to be reviewed and updated regularly. This helps to make sure funding keeps up with rising costs and changes in what services are needed.

Download The Arc’s new fact sheet below to learn more about Chapter 257 and its impact.