Transportation

Introduction

Individuals with disabilities have several options for transportation to and from medical appointments, social activities, or employment.  Most are dependent on their level of navigation ability.  

Most Commonly Used Options

• MBTA: Fixed route services with a regular route and schedule (bus or subway)
• People with disabilities may qualify for discounted fares.  Learn more here.
• Paratransit in Greater Boston/other regions of the state: Origin-to-destination service. Rides are shared and there may be other stops on the way. Riders need to book in advance (e.g. day before)
• The Ride (Paratransit for the MBTA)
• The Ride Flex: Ride Pilot that allows existing customers to sign up for subsidizing trips on Lyft, Uber, and Curb
• Ride Match: A one-stop searchable directory of public, private, and accessible transportation options
• Long Distance Medical Shuttle to Boston: Offered in select communities
• Regional Transport Options

Other Resources

• Learn to Ride travel instruction: Teaches individuals with disabilities how to use public transportation independently and safely. 
• Volunteer Rides: Contact your local Council on Aging to see if they offer a volunteer driver program. 
• MassHealth Transportation: Rides to medical appointments for MassHealth consumers are known as PT-1.
• Transportation also is provided for MassHealth Day programs, but this is coordinated through the day program and state agency.

Quick Links

• Department of Developmental Services (DDS)
• MassHealth Overview and Services
• Self-Direction and Adult Autism
• Department of Developmental Services (DDS) Eligibility and Prioritization
• Social Security and Supplemental Security Income
• Housing and Accessory Dwelling Units (ADUs)
• MassAbility
• Healthcare

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This page was last updated June 1, 2026.